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Help Center
Your go-to resource for all things custom apparel: tips, tricks, and answers to your most asked questions.
Help Center
- How is my price determined?
- How fast can I get my order?
- If I place a reorder, do I have to submit all of my art again?
- Can I order different color shirts or different style shirts with my order?
- How long will it take to get my shirts?
- Do orders have a per-size minimum?
- Can I order a sample of the garment before placing a full production run?
- Can you print with water-based or discharge inks?
- Can you discharge print on 50/50 blends and tri-blends?
- Can you match a custom Pantone color?
- Can you print over seams?
- Can you print over zippers or pockets?
- Do you offer any specialty inks such as metallic, glow, and neons?
- Why do Kelly Green, Royal Blue, and Red shirts often discharge poorly?
- What is the difference between CMYK (Four Color Process) and Simulated Process?
- Where can I order the best custom embroidery?
- How do you make a custom embroidery design?
- What file types can I send my design to you in?
- How many colors can my embroidered apparel design have?
- Can I order embroidery on any product?
- How big can my design be?
- What is the average turnaround time for embroidery?
- Do you do custom embroidery patches?
- How do I know if Real Thread Fulfillment is a good fit for me?
- Is fulfillment a print-on-demand service?
- I don't have a storefront, I just need to place a bulk order and ship out to individual addresses—should I join fulfillment?
- Can I fulfill items that are not printed by Real Thread— like stickers, mugs, or other pieces of apparel?
- Can I provide my own custom packaging?
- Do I have to be a Real Thread customer to use Real Thread fulfillment?
- Do I have to sign an annual contract?
- Does fulfillment ship internationally?
- How does Real Thread fulfillment work?
- How long does it take for my items to ship?
- How can I see my inventory?
- How long does set up take?
- How should I charge my customers for shipping?
- How much does Real Thread Fulfillment cost?
- What online stores can you connect with?
- Am I able to sell my products in bundles?
- I have a custom request—is there someone I can speak to?
- What does the packaging look like?
- Where can I order the best custom-embroidered hats?
- How do you make a custom embroidery design?
- What file types can I send my design to you in?
- How many colors can my embroidered design have?
- Why do custom hats take longer than other pieces?
- How much are custom embroidered hats?
- Can you really embroider on any hat?
- Does the embroidery affect the feel of the hat?
- Why custom embroidery on hats?