My company has been working with a local (SF Bay Area) screen printer for a couple years. After awhile we realized the company was struggling and their customer service wasn't as great as we'd wished for.
We found Real Thread online but was hesitant as we'd be working with them from across the country. Our hesitations were soon dismissed. From their genuine/responsive customer service, quality prints, ordering process, supplementary services (poly bagging, hem tag stitching, size stickers, etc), we couldn't be happier with their service! Working with them has really made our product creation process SO much easier. Can't recommend them enough. I worked exclusively with Tiff, and could really tell that she's sincere with her correspondence and service.
I appreciated meeting the team at adobe Max. They were and are super awesome. Kim took care of me from there. I was super needy and she helped with everything. I have already recommended friend there.
I first chose Real Thread because they carried the soft cotton tees I was looking for. But when I found out the process they use and the fact they have the option of custom tags with no physical tags bothering your neck I was sold!
The online interface for choosing the shirts was very helpful. The mockup was accurate and detailed. Turnaround was fast. Shipping was fast. and product is excellent.
We get a quality product everytime. The print is always top notch and ordering is so easy. We have worked with multiple t-shirt companies before but real thread is by far the best we have worked with!
Our entire experience was amazing!! The UI and UX of the web mockup system was really helpful and easy to use. Our experience working and communicating with Tiff was fantastic! I can't recommend Real Thread enough, they are all around the best in the soft t-shirt printing industry