Customer Reviews

Shirts are what we do, you are why we do it.

Yes, we print t-shirts, but there's a bit more to it than that. Beyond delivering great shirts, we're here to deliver the most delightful customer experience in the world. Don't just take our word for it, read what real customers have to say.
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4.79 / 5.0
(3,021 reviews)
Reviews

Customer Service

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4.92 / 5.0
from 393 reviews
Corey M.
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New York, NY
5
September 16, 2019 7:43
Very helpful and accommodating to my requests
Stacey U.
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Cardiff, CA
5
September 14, 2019 11:44
Everyone is always so attentive and the website is so easy to work with. Real Thread is my go-to for ordering shirts for clients because they can pay for them directly and it's so easy.
Stephanie K.
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Manhattan Beach, CA
5
September 13, 2019 13:52
Rob is fantastic! The City of Manhattan Beach recently adapted a new city logo and laughed a small city store with wearable's of the logo. I'ved worked with other companies to find the right merch, real thread and Rob have been by far the best to work with! Very happy!
Lauren C.
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Milford, MA
5
September 13, 2019 11:07
Sarah reached out immediately when I requested a sample pack and from there, she was extremely responsive and helpful with every question I had along the way. Also, her enthusiasm was palpable and she made me excited to work with her and all of you.
Lucas H.
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Louisville, KY
5
September 11, 2019 15:30
Joey is great! He’s always so responsive and helpful.
Kristi L.
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Lethbridge, AL
5
September 10, 2019 13:26
Rob is the best! Thanks for the great service:)
Monica T.
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Bethesda, MD
5
September 9, 2019 14:39
JOEY is the best. Honest, professional , responsive and quick. He is great!!
Pamela W.
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Selma, TX
5
September 9, 2019 11:58
Everyone has been very responsive and helpful. I loved the ease of ordering and viewing my proofs. The team accessed my artwork and proposed a process to fit it best. I really appreciate the peace of mind they have given me. Can't wait to see them when they arrive.
Courtney S.
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Fairhope, AL
5
September 9, 2019 11:42
Joey is great. Quick with responses and answers questions thoroughly. Thanks for what y'all do!
Tanya S.
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Antigo, WI
5
September 9, 2019 10:32
The employees at Real Thread worked hard to help create the design I wanted. They were easy to communicate with and professional.
Reviews

Products

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4.79 / 5.0
from 141 reviews
Anna M.
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Boston, MA
5
September 3, 2019
Soft
we love how soft the material is!
Yohann K.
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Plantation, FL
5
September 3, 2019
Great sizes, great price, great shipping time.
We worked directly with Mo and it was a great experience. The shirts came quickly and were exactly what we were expecting. They were printed very high quality, fit consistently through the different sizes, and washed/dried VERY well--no fading or shrinkage whatsoever!
Amber P.
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Mitchell, SD
5
September 3, 2019
Great quality
I wanted a unisex tank top but wasn't sure what to go with and Rob picked out one that turned out to be extremely popular with my clients. They were a huge hit!
Leah S.
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Portland, OR
5
September 3, 2019
Best all-around shirt, but limited color options
We default to the TR401 whenever we can. It feels the nicest of all the standard options, and we only ever get compliments on them. That said, they only come in six colors, so I can't use them nearly as often as I'd like to. Pro-Tip: TR301 is the women's/fitted cut version, though sometimes these are available in *even* fewer colors.
Brad A.
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Wilmington, DE
5
September 3, 2019
Love these shirts!
Fits nicely, true to size, super soft, color is unique and attractive.
Sam B.
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Covington, TN
5
September 3, 2019
Good classic fit tee at a good price
It's a good classic cut, and it doesn't feel too heavy (I tend to like lighter-weight shirts). I think the most important thing to note with this shirt is that for the best fit it needs to be washed first. I think it's great for the price.
Christen F.
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Dublin, OH
5
September 3, 2019
Great feel to the shirt and fit.
Narrow to the body and loose. The color of the print is more muted than expected. Good turn around time and great price.
Andrew L.
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Dallas, Texas
5
September 3, 2019
Great shirts
Feel and colors were great and our rep was super helpful
Rudy S.
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Fresno, CA
5
September 3, 2019
This product was well done in quality and the representative was very helpful.
Fits amazing and the screen print is very well done.
Sarah W.
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Marion, IA
5
September 3, 2019
Super comfy
Very comfortable, soft t-shirt. The only suggestion I would make is a detachable/printed tag. Otherwise, no complaints.
Reviews

Company

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4.76 / 5.0
from 2,373 reviews
Lesli N.
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Pella, IA
5
September 16, 2019
Excellent customer service! Went way above and beyond for us.
Mike C.
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Glen Ellyn, IL
5
September 14, 2019
The team at Real Thread are friendly, responsive, and extremely helpful. We look forward to working with them every year!
Sarah F.
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Boston, MA
5
September 11, 2019
Great service and great quality!
Christina S.
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Wilmington, NC
4
September 3, 2019
Super easy to work with. Great costumer services. Better color options than most companies I have checked out. And again, great costumer services.
Lucas b.
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Miami Lakes, FL
5
September 3, 2019
Very good quality shirts and excellent customer service
Drew F.
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San Antonio, TX
5
August 30, 2019
Unbelievable speed, quality, and customer service.
Eric D.
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Gainesville, FL
5
August 20, 2019
Fantastic customer service. Shirt quality is great also.
Monica P.
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New York, NY
5
August 20, 2019
Quality of tee shirt plus really great customer service.
Seth B.
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Independence, MO
5
August 16, 2019
I went on a long journey of trying to find the right shirt that was both eco friendly and comfortable. I emailed real thread awhile back trying to get more on their eco friendly options. I had the pleasure of speaking to Rob via email for several weeks. I cannot say this enough but Rob was a HUGE help through the whole process. I told him I was interested in a company called recover brands who offer great quality eco friendly shirts. Because of him and the rest of the real thread team, I was able to get my shirts from the company I wanted and with my design on it. The print on the shirt came out great. It’s soft and comfortable and good for people who like to workout too. The only thing I will say is in regards to the size. Most times I wear a men’s medium and they fit good. Not too tight, not too loose. However, this medium was a little snug. I don’t mind wearing tight shirts, but for someone not looking for a fitted shirt, I suggest ordering one size up from what you normally wear. I also ordered a large and that fit me well. It was a little bigger and longer, but the shirts are made of 50% up cycled cotton and 50% recycled polyester. Overall, the shirts are awesome and working with real thread was an absolute pleasure.
Darlene S.
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Baton Rouge, LA
5
August 15, 2019
Staff is amazing. Very quick responses, extremely friendly. I LOVE Sarah! Make her the President of Real Thread!!