Customer Reviews

Shirts are what we do, you are why we do it.

Yes, we print t-shirts, but there's a bit more to it than that. Beyond delivering great shirts, we're here to deliver the most delightful customer experience in the world. Don't just take our word for it, read what real customers have to say.
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4.79 / 5.0
(3,849 reviews)
Reviews

Customer Service

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4.92 / 5.0
from 1,021 reviews
Customer Service Reviews
5
5
Rob is amazing, he is very responsive, polite and professional. He really takes care of his customers.
Customer Service Reviews
5
5
Joey's customer service was exceptional. I can not find one way it could be better.
Customer Service Reviews
5
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Quick responses, friendly, and a good product!
Customer Service Reviews
5
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Joey did an amazing job! Great communication!
Customer Service Reviews
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Everything was great and the account manager, Liv, did a great job. The only hick-up was with your website. I put the order online and apparently the data was lost due to a glitch and I had to resend all details by emails. Additionally, I was surprised by being limited in choosing colors with qty below 20 which wasn't communicated during the online order.
Customer Service Reviews
5
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Joey has been nothing but helpful!
Customer Service Reviews
5
5
Joey gave us amazing service and was super energetic and flexible in our requests. Thanks!
Customer Service Reviews
5
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Sarah was extremely helpful and patient with me as this was my first time placing an order. She quickly responded to all of my questions.
Customer Service Reviews
5
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Rob has been great to work with. Prompt. Professional. Personable. I would want to work with him again.
Customer Service Reviews
5
5
Great customer service and website was easy to use.
Reviews

Products

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4.81 / 5.0
from 349 reviews
Product Reviews
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Sweatshirt Bulky and Rigid
I customized this sweatshirt for our coffee shop to sell as a unisex logo sweatshirt, however, the fit is definitely more suited for men. It is roomy in the shoulders/upper arms and tight on the hips. It looks boxy on women. I also was not impressed with the feel of the sweatshirt. It is quite rigid and inflexible and feels rather claustrophobic when worn. I would have preferred a more stretchy/flexible material.
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Delivery time, shirt quality
Fit and feel are great.
Product Reviews
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Thanks for the awesome design!
The design was BEAUTIFUL (thank you)! Everyone was very excited about them. Black seems to be more popular than white!
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T-shirt Comfort: 5 stars. T-shirt Color: 5 stars.
Real Thread. Real Good People. Also Real Good T’s! Will use again, for SURE! Pleased Customer
Product Reviews
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Best feel!
Everyone loved the fit and feel of the shirt.
Product Reviews
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I like the fit and feel of the shirt.
We always get feedback that they're so soft, but not thin, so they wear well.
Product Reviews
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So soft and modern fit
Love the feel of the whole hoodie, the 'grey black ink' process was beautifully done. The ONLY thing is that the sleeves have a slightly baggier fit than we expected, but it didn't change how much we loved the sweatshirt! The team at RealThread were super easy to work with and fast turnaround time.
Product Reviews
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Comfortable but tight
I like the wide array of colors it comes in, the pink was is really nice. it definitely runs small so you have to go up a size which is a bit confusing for the customer. it's a little long too but can be tucked in. it's fitted and medium comfortable.
Product Reviews
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Super soft, comfortable fit, nice scoopneck
A little on the large size but i like that. I tested out 8 different tees and this one was far and away the most comfortable - it's because it has modal in it. the fit is flattering to most body types, it's a bit long, has a shirttail hem but it's great to wear with leggings or you can tuck it in. I've only had one complaint and that was from a petite woman, these are not petite tees, in fact, they are loose-fitting.
Product Reviews
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Beautiful colors and material, a little long
Loved the color, it was completely accurate with the proofs we received. The printing was great too, although you were able to feel the print a bit more than we could on our previous shirt order. (We would have kept the same shirt but they didn't have the color we wanted.) These shirts also run a bit long.
Reviews

Company

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4.76 / 5.0
from 2,373 reviews
Company Reviews
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Great customer service!
Company Reviews
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Great feeling all around!
Company Reviews
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Great quality, great custom features, great people.
Company Reviews
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Great quality, customer service, & fast turnaround!
Company Reviews
5
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The customer service is phenomenal. The products are well made and super soft. Real Thread is my new preferred vendor for branded wear.
Company Reviews
5
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I have already made a referral!
Company Reviews
5
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Real Thread always delivers excellent print quality and the friendliest customer service around.
Company Reviews
5
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Great customer service and excellent quality of printing.
Company Reviews
5
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You've been great to work with and the tshirts are fantastic.
Company Reviews
5
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Only one experience with Real Thread so far. Need to have consistency to earn a 10.