Customer Reviews

Shirts are what we do, you are why we do it.

Yes, we print t-shirts, but there's a bit more to it than that. Beyond delivering great shirts, we're here to deliver the most delightful customer experience in the world. Don't just take our word for it, read what real customers have to say.
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4.79 / 5.0
(3,114 reviews)
Reviews

Customer Service

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4.92 / 5.0
from 393 reviews
Kari R.
|
Orlando, FL
5
October 31, 2019 16:33
Rob is fantastic! I appreciate his help and support.
Sam M.
|
Ventura, CA
5
October 31, 2019 15:30
so far i love you guys!
Veronica I.
|
Chicago, IL
5
October 31, 2019 11:57
Very helpful and nice. Thanks!
Lauren O.
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Doylestown, PA
5
October 31, 2019 11:35
Sarah was amazing! So patient, responsive and professional. Ultimately, I went with Real Thread because of her! I've been scouring for a company for months...and I am very happy with your service.
Melissa M.
|
Bonita, CA
5
October 30, 2019 23:45
Responses were fast. Customer Service was exceptional. Sample Kit (with a book!) arrived fast and everything looks and feels great. Excited to see the finished product!
Kat A.
|
Vienna, VA
5
October 24, 2019 13:09
Joey is excellent and very communicative, I am excited for my first order.
Andrew B.
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Los Gatos, CA
5
October 23, 2019 22:28
Great support in getting image art of good quality.
Mary M.
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Raeford, NC
5
October 23, 2019 18:58
Amazing! You guys have been really good. Joey has been excellent very responsive and has worked with me as I am just a beginner in this! I do wish you gave small startups discounted rates such as free shipping if your company has less than 3 people. Thank you very much!
Max L.
|
Des Moines, IA
5
October 23, 2019 11:58
Great to work with. Very easy/seamless process.
Jen E.
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Davidsonville, MD
5
October 22, 2019 19:14
Excellent responsiveness
Reviews

Products

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4.79 / 5.0
from 141 reviews
Sarah M.
|
Louisville, KY
5
October 31, 2019
Looks Great!
These are my go to for a nice t-shirt that isn't your cheap cotton ones that do not look good on anyone. The print quality is great also. Fabric is very soft.
Jane L.
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Astoria, NY
5
October 31, 2019
I loved the shirts!
I really liked the shirts, it felt comfortable and made with good material. The shirts were sized the way I had predicted with the estimation and information from Rob our Account Manager. The shirts came out the exact color as we wanted as well.
Shabana S.
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Venice, CA
5
October 31, 2019
Great service and great products!
I really appreciate the professionalism of Real Thread and the quality of the products. Keep up the great work!
Charlie S.
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New York, NY
3
October 31, 2019
Too long
It’s a comfortable shirt, but I wish you guys offered a thicker, less long shirt. Thanks
Lucas D.
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New York, NY
5
October 31, 2019
Great customer service
Great fit, fast turnaround, great team
Gregory B.
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Lilburn, GA
5
October 31, 2019
The NL6210 is as soft as advertised.
Everything as advertised, soft with accurate colors. Very nice print quality for both the front of the shirts and out custom Tag that we included with our order. We ordered them the soft water based print and are very satisfied with the quality and feel of the shirts.
Dwayne I.
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Tampa, FL
5
October 31, 2019
They were soft as silk!
The fit was formfitting, but did not shrink in the dryer! They were true to size.
Tanya S.
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Antigo, WI
5
October 31, 2019
Great service and product
Love the fit and feel of this shirt. Thought the grey was darker but love the shirt overall.
Ana Luiza M.
|
San Diego, CA
5
October 31, 2019
Amazing company and perfect product
I strongly recommend the company! The product is soft, comfortable and really good quality! The delivery was on time, and the boxes very organized by size. Thank you, Joey for all your amazing assistance!
Wenjia Z.
|
Irvine, CA
5
October 31, 2019
Superstar T-shirt printing
Texture and print quality are beyond amazing. It's my third time printing with them, the turnaround and customer service are great. He specially big shout out to Sarah, who is a superstar. Only common I have is the t shirt is a little bit too long.
Reviews

Company

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4.76 / 5.0
from 2,373 reviews
Lauren F.
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Canton, GA
5
November 1, 2019
Thank you so much! The followup from my t-shirt rep was great. So easy to work with!
Jane L.
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Astoria, NY
5
October 16, 2019
It was great working with Real Thread. The communication was spot on and even though I asked for multiple small changes, Rob listened to them all and provided what I asked for even though sometimes it was very vague. I would definitely recommend Real Thread as they were recommended to us, because the material was nice, the shirts came out really nicely and respected and met our quick turnaround as well.
Jackie C.
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Great Neck, NY
5
October 16, 2019
The quality of the shirts was fantastic. So much better than any other business apparel we’ve tried. The customer service was beyond personal and attentive. I wouldn’t order from anyone else.
Gregory B.
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Lilburn, GA
5
October 16, 2019
Great customer service and great products.
Chad L.
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Baton Rouge, Louisiana
5
October 10, 2019
I have been very pleased with every aspect of doing business with real thread
Nathan D.
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Abilene, TX
5
October 7, 2019
Great platform, easy to order, great service and support. And great quality t-shirts.
Danielle N.
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Renton, WA
5
October 5, 2019
The sweatshirts we ordered were high quality and the customer service was wonderful.
Brandi S.
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Ragley, LA
5
October 5, 2019
Knowledgeable and friendly employees (yay Rob)! Prompt and accurate orders (yay Rob)!
Caroline W.
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West Des Moines, IA
5
October 4, 2019
The t-shirts were way soft, looked exactly like the mock up, and I had great customer service.
Corey M.
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New York, NY
5
October 2, 2019
Cierra was great as was the finished product