Customer Reviews

The team is very responsive and very helpful. However when your team couldn't help fulfill my needs, which I totally understand, but at least they could have a back up plan and resources or networks that they can point me to.

So far excellent and Sarah has been awesome

The ordering experience was great from start to finish. Both the live chat and account manager support were exceptional - super quick to respond and helpful. We ordered from Real Thread in the past, and will definitely continue to go to them for all of our swag needs!!

I always get great, timely customer service with real thread and you can't beat the product quality.

Everyone that I worked with were extremely professional and helpful. I would definitely work with your organization again!

fast and helpful.

Liv was amazingly helpful and really quick to respond. Embroidery might be a newer service that you all offer, but you would never know that speaking with her. She was on top of everything and my order went through very quickly.

Great follow up and happy with order!

Rob was quick and thorough and even helped me with my debate on which color to pick!

I like liv’s friendly communication style and her flexibility and guidance as she waited for my order to be completed.