Customer Reviews

Nicole and Melanie were incredibly attentive to my questions and requests. As a first time customer with Real Thread, they explained the process very well and made it an enjoyable process. I'm very pleased and excited to see the final product! Thanks you!

My experience with Melanie was great- she was always very responsive and helpful through the ordering process- we had several issues with our artwork. Once we were transferred to Nicole, the timing was such that I was unable to reach her via email. She was working ET and I’m on PT. I was also frustrated that the phone number on the automated check-in emails was unresponsive. The number didn’t seem to be set up/connected. The unusable number is 407-392-9370. Once Nicole responded in person, I was able to get the answers I needed and was even able to reach her through a different number. The being unable to use the provided phone number was frustrating. I hope you address this issue. Overall, I was very happy with the customer service and responsiveness of both Melanie and Nicole. -Chelsea Marsh Palomar College

Friendly, quick response and worked with me to get the order delivered by a specific date. Thanks!

Bre was so helpful with the process! This was the first time I was ordering from you and she totally eliminated any worries I had about submitting my order.

I came aboard with Rob and his service was amazing. I hope to keep the same relationship if not better with my new account manager.

She was great to work with! Reached out at the exact moment I had a new order :)

no issues, if the quality of the printing is good I'll be ordering again.