Customer Reviews

Rob has been very responsive and quick to reply. I super appreciate his expedience!

Sarah and Tiff were both very patient and accommodating!!

Rob (and Joey too) were a great help. This task was quickly thrown at me, and they helped me muddle my way through the details to create a great project. Rob went above and beyond to track down products not listed on the website to help me complete my order. Also, after I had effectively ghosted them for what seemed like a week, they responded in 24 hours. I was very pleased with the service, and it should be reported to his supervisor that Rob did extremely well (with in my own concession/apology) with a difficult customer/order. I feel his work was much of the reason this project went through, and I think him and everyone else at Real Thread for their help.

Real Thread has the best customer service in the industry. You guys really make it easy for me to create new orders.

Our Account Manager, Joey was great. He responded quickly. He helped us figure out the colors of the shirts. He was responsive and very helpful. The only flaw is that the colors of the shirts on the website are different (darker) in actuality. This made ordering a bit difficult, but again Joey made it easier.

Very reactive and responsive.

Communication has been quick and easy. Everyone is always very friendly and helpful.