Customer Reviews

Joey helped look up past orders and get us what we wanted in a timely fashion. He was also very friendly when I called confused as a new director!

She was super helpful!

The entire process has been an utter delight—from the time I first logged on to Real Thread just to peruse. I spoke with Melanie via the chatbox because I had a few questions, and she was very helpful. Now, we're where we are and I'm still very much so pleased with the customer service from Real Thread. Thank you for being such an amazing company and team, —LaQuantā P. Williams (Mr.) Creative Engineer & Brand Communications Specialist for Cindy Trimm Ministries International and Trimm International

Communication and experience was exceptional! Loved working with you all and am excited to see the final product!

Our account manager, Rob always responds in a timely manner and communicates well, overall!! In the past, when we have had issues with delayed hem tags...he was always in communication with me on when he thought they would arrive, etc. I love doing business with Real Thread because Rob gives exceptional service. His personality seems to shine through in his emails...and I love the personalized touch of adding the reps photo to their email (I love seeing his new hair styles)!! P.S. I am not Rob’s mother or aunt, and I am not being paid to say this haha. Thank you for being a great company! Tina from Walt Grace Vintage

Fast, friendly service from both Sarah and Melanie!

Joey was incredibly helpful and gracious working with me on this order. He helped me pick the right shirts to use, stayed patient while I finalized my numbers (in true designer fashion, I had like 5 different "final" quantities), made sure they got done on time at the correct numbers, and they look great. I would also like to thank Melanie for helping me get the ball rolling on the order before it got to Joey, she made sure I had all the info I needed to move the project forward so I knew what to expect.

Great service!