Customer Reviews

I had a number of glitches with your site (very likely could have been things on my end / with my browser). Using the chat capability on the site quickly connected me to Melanie (I think) who focused on solving my problem ASAP (getting my order in NOT fixing my tech issue) - essentially following through on my intention - perfect! Tone and response time on point! Liv, my account manager, was also on point with info, tone, and response time. I think your marketing site is wonderful. I loved that I could download specific shirt templates that were easy to use. I think the ordering UX is really nice too. I just happened to have a number of tech glitches. Again, I suspect that it was my browser (chrome on my) being a shizhead :) All-in-all a wonderful experience. Can't wait for the shirts. In a commodities business, I think you guys are positioning yourselves perfectly within 1. great product, great service, great marketing/materials to help me make confident choices. These things are important to me - and I'd pay a premium for them. Also - the free T is a very nice touch and a great way to market real thread. Smart. Looking forward to wearing it. Bravo! Sean Duhame

customer service, speed, easd of ordering Thank you

Rob C. was awesome! Accommodating, helpful, professional and friendly! It was a pleasure to work with him!

Always a huge fan of Rob!!!!!

Everyone has been super helpful and accommodating!

Sarah was fast to respond and easy to get in contact with.

I was very anxious to receive our order the 2nd week in December and Joey was able to make that happen. Orders are always trickier around the holidays and I really appreciated his efforts in our behalf.

The team is very responsive and helpful, and Rob has been great! He is patient, attentive, and quick with his responses. Job well done, to all!