Customer Reviews

From the moment we contacted Real Thread and every single associate we worked with we were very impressed and immediately put at ease about creating our perfect custom product for our wedding guests. The product came out even better than we could have dreamed and the process was so seamless. Expert service and superb quality. Thank you so much Trey!

Great communication. I hope I can work more with you guys in the future.

I've had minimal interaction with Tiffany on this order so far (I might suggest sending out the feedback request once the order has actually been delivered), but she immediately followed up once I submitted the order to thank me and see if I had any questions. Very responsive and quick!

The website actually recorded my order wrong but Trey did a great and fast job of correcting it

Your team reached out to donate some of your shirts to our nonprofit, which we will then give to those experiencing homelessness. We are extremely grateful

I have been receiving assistance via email, and the response time is perfect seeing how it’s not a right there in their conversation. All of my questions get answered and they make it easy for me to proceed with orders or going to a link to better understand designs and things.

I got quick and helpful, personalized customer service responses