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Customer Reviews

Company

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4.82 / 5.0
(3,791 reviews)
Company Review
5
5
Top of the line quality I’m not just their printing, but their customer service, too!
Company Review
5
5
great product with even greater customer service. It's a home run
Company Review
5
5
Excellent work, excellent quality and very prompt delivery! Thanks a lot, guys
Company Review
5
5
Great quality product. I really struggled with the web site’s UX. The magic link was a pain in the ass, having to always go back to my email and re-log in. Not being able to easily save concepts into my account was a pain. Frankly the architecture of the site was kind of confusing. I’d click the logo to go back to the main page and I’d end up having to sign back in. The reason any of this worked out was because I focused on just one product and got it done in one sitting whereas I’d rather have worked on a few products over a few days before pressing order.
Company Review
5
5
Thanks
Company Review
5
5
THE best customer service out there, along with QUALITY work! Win! Win!
Company Review
5
5
Good quality and excellent customer service!
Company Review
5
5
High quality products; incredible customer service!
Company Review
5
5
At Real Thread your response time is fast, the product is excellent and it is shipped in a timely manner. All round great experience.
Company Review
5
5
I love the feel of the shirts and the experiences I've had working with you guys for these past two years.
Company Review
5
5
Responsive, experts, great communication and great products!
Company Review
5
5
LOVE working with you guys - you make everything so simple and you're always there for help or to answer questions!
Company Review
5
5
Real Thread has super soft clothes and they are very well designed and made. They also have great employees to help you out along the way.
Company Review
5
5
Great customer service
Company Review
5
5
Just one out of 100 had issues: glue stuck to the inside and a frayed collar. Otherwise beautiful items!
Company Review
5
5
Great customer service and great product!!!
Company Review
5
5
I always have a great experience.
Company Review
5
5
I've used real thread many times and I've always been satisfied with my order.
Company Review
5
5
Great customer service. Quality printing and products.
Company Review
5
5
I choose because you offer quality fitted shirts, great customer service, and I received 5 extra shirts in my order. I also prefer companies that allow me to customize my shirt and then their professionals made sure everything is positioned/placed properly. I like options such as custom tag printing, folding and bagging with size stickers. This are the small details that my customers appreciate. Hopefully you still have my order on file so I can restock in the future. I also look forward to ordering beanies once you get them and hoodies once they become more reasonably priced :)
Company Review
5
5
Fantastic experience all around! Amazing customer service, arrived earlier than expected, and beautiful quality printing. Wholly impressed and will absolutely recommend when I get the chance <3
Company Review
5
5
Because the Real Thread team is AMAZING!
Company Review
5
5
Pure Quality!
Company Review
0
0
over promised, under delivered!
Company Review
5
5
Dru, Rob, and everyone were awesome and professional to work with. Shirts came out great.
Company Review
3
3
Customer service was great, masks quality is just okay
Company Review
4
4
They are highly responsive, but I think the proof process could have been better at highlighting the stock being printed on. Focused more on graphics than colors. Honestly, though their customer service was top notch :) .
Company Review
5
5
All our Alexa for Apps swag (t-shirt, hoodie and face mask) turned out great! The printing was very clear and had the correct colors. Fabric were soft and so comfy.
Company Review
5
5
Good value and quality. Good communication
Company Review
5
5
Liv was quick to respond and seemed excited about the design. "These tees & hoodies are going to look awesome! " My questions were answered quickly and the mockups were sent back within 24 hours for approval. T-shirts and Hoodies look awesome! Liv kept in regular contact through the whole process from order to shipment and delivery. She emailed me to let me know that the order had arrived before I even noticed it at my door myself. I will definitely place more orders with Real Thread! It's nice to find a company that you can tell loves their job and stands behind their product. COVID has been a challenge for everyone however I find many companies these days use the pandemic as an excuse. Slow response times and late deliveries have been constant issues that my company has been dealing with from our vendors. Not true for Real Thread. Good Job Guys!
Company Review
5
5
Great products and fair prices.
Company Review
5
5
fast and easy
Company Review
5
5
The ordering process was super easy. Our rep, Joey is very knowledgeable & answered every question I had immediately! A pleasure to work with!
Company Review
5
5
The product itself was great, and Real Thread’s printing quality and customer service are unrivaled when compared to other print shops we’ve used in the past. We will definitely be ordering again in the future.
Company Review
5
5
Such responsive service, exactly what I asked for, advice on what compny’s Would fit my needs.
Company Review
5
5
Liv was great to work with on this.
Company Review
5
5
I like the printing and the shirts.
Company Review
5
5
ggreat shirst, patient /helpful service
Company Review
5
5
You guys do good work!
Company Review
5
5
the shirts are the softest and the final product come out just like the original design!
Company Review
5
5
love everything about my awesome customer service who helped me decide on a better shirt color. And super happy with the quality of the shirts and the print quality. Thank you so much!!!
Company Review
5
5
Great customer service, there is a large collection of apparel styles to choose from and pricing is great!
Company Review
5
5
Good service interaction, and transparency.
Company Review
5
5
Everyone was very quick to respond and help with problems even when UPS was late delivering. The product was beautiful. I Will recommend and order again.
Company Review
5
5
Rapid turnaround when needed. Owner is a stand up guy. Treats his staff and his customers well.
Company Review
5
5
Real thread has amazing customer service and they work hard to make sure your t-shirts come as you want them. Plus, all of their shirts are super soft, and that’s all that really matters.
Company Review
5
5
Always simple, always excellent, always attentive. You get to work with real pros at Real Thread.
Company Review
5
5
Excellent customer service!
Company Review
5
5
Great customer service and high quality work!
Company Review
4
4
Masks don’t really fit well. They slip. But happy with the customer service
Company Review
5
5
Great quality custom face mask. Comfortable. Great communication from the team.
Company Review
0
0
Didn’t like the quality of the masks
Company Review
5
5
I already recommended it! Good product and received on schedule. Great people to deal with.
Company Review
5
5
The ordering process was top notch and the shirts arrived on time and absolutely beautiful!
Company Review
5
5
Soft masks, great customer service!
Company Review
5
5
The website was easy to use. The communication was constant, quick and thorough. The masks we ordered look and feel great!
Company Review
5
5
Greta service! Great quality!
Company Review
5
5
Your team was so quick and helpful with my calls and emails! I had lots of questions and Liv was really thorough with her answers and replied super quickly. The shirts were so soft and got here on time just as they said which was super quick!!
Company Review
5
5
Great shirts, very happy.
Company Review
5
5
Great customer service, great products!
Company Review
4
4
Nice masks, comfortable and printing 1st class
Company Review
5
5
Good quality
Company Review
5
5
Very quickly done project and shipping as well. Customer service was awesome and wicked nice. Thank you!
Company Review
5
5
Real Thread was on top of my order. They got it done when they promised to get it done by and the quality exceeded my expectations!
Company Review
4
4
Some small quality issues with the shirts where there is some fraying and holes.
Company Review
5
5
Excellent experience! Great products!!
Company Review
5
5
The services and communications were on point!
Company Review
0
0
It tiok too long to receive the product.
Company Review
5
5
I already referred someone to you
Company Review
5
5
Real Thread is an awesome company to partner with. They are friendly and knowledgeable and even in a pandemic they get it done!
Company Review
5
5
Great customer service! and a good product, People have been asking where we got our custom masks a lot lately and I have hopefully sent some business your way. Great job! and thank you
Company Review
3
3
The fit and comfort of the masks is great. The materials was bit thinner than I had anticipated. Mostly disappointed at number of straps that came off on first use
Company Review
0
0
Campaign was a disaster and we are still dealing with the fallout.
Company Review
5
5
Great customer service
Company Review
5
5
Great customer service and products
Company Review
0
0
Poor product quality
Company Review
5
5
Your website is easy to use, your prices are good and the ability to create any shirt is so cool. I might use it personally for myself, but I'll settle for using it for work for now :). (ps, hope you are all blessed and staying healthy with everything going on. Hopefully we can do business again soon.
Company Review
5
5
My order went smoothly from start to finish. The follow up to make sure everything was just right was great. Thank you so much!
Company Review
5
5
Incredible quality, excellent customer support, fast shipping.
Company Review
5
5
Because we love your product and Rob provides great customer service.
Company Review
5
5
Love the job you company did on our shirts. Great customer serives.
Company Review
5
5
You guys have great service and the product 😁
Company Review
5
5
Very high quality shirts. Looked great. Good customer service
Company Review
5
5
I already have. Shirts are great!
Company Review
5
5
Great customer service!
Company Review
5
5
Great feeling all around!
Company Review
5
5
Great quality, great custom features, great people.
Company Review
5
5
Great quality, customer service, & fast turnaround!
Company Review
5
5
The customer service is phenomenal. The products are well made and super soft. Real Thread is my new preferred vendor for branded wear.
Company Review
5
5
I have already made a referral!
Company Review
5
5
Real Thread always delivers excellent print quality and the friendliest customer service around.
Company Review
5
5
Great customer service and excellent quality of printing.
Company Review
5
5
You've been great to work with and the tshirts are fantastic.
Company Review
5
5
Only one experience with Real Thread so far. Need to have consistency to earn a 10.
Company Review
5
5
Great product, excellent service.
Company Review
5
5
Loved the customer service.
Company Review
5
5
They have fantastic customer service and the quality of the printing and the clothing is great. But ordering to Canadian addresses is kind of difficult.
Company Review
5
5
Joey was great, the process was really simple, and the shirts are awesome. Thanks!
Company Review
5
5
Ordering process was helpful & communicative! It was wonderful working with Joey to get our order exactly right and everything looked great!
Company Review
5
5
Great order - great service