Customer Reviews

Trey always got back to me very quickly and answered all of my questions thoroughly! He helped me through the whole process of ordering and made it easy!

Wonderful customer service.

Both Kai and Trey were very helpful and responded quickly to any questions I had.

Real Thread team is amazing, very prompt response, very knowledgeable and professional. No matter who helps me with my project, everyone is so accommodating & friendly. Your product quality is superb but I’ll come back for your amazing customer service which I value very much.

Fast, easy to complete the order.

Travis went the extra mile and then some! He gave me a full tour of the factory. Introduced me to team members who showed me how all the machines worked. He looked at all my designs to help me determine how many colors were in them. And he was always immediately responsive via email and text.