Customer Reviews

Hi, I thought the entire process was awesome. Rob was fantastic with Follow up. The only suggestion I have is to ensure the website is is working... when I submitted an order or a quote request it always stays stuck on the "spinning wheel" and does not complete the request on my end. You guys were great with the email request which made my order happen! So... thank you!!! Just thought I would let you know :)

You guys responded within minutes if not seconds to our reorder and the process is painless!

Rapid response, easy to work with. Great experience for a first time purchaser.

Joey was great--communicated, adjusted, and listened.

Always pleased with the level of service received from the team at Real Thread.

Rob is FANTASTIC! I wish all my vendor reps were as responsive, helpful and easy to work with as he is.

The account managers I've corresponded with so far have been really great and very helpful. I would say, the overall customer service has been very pleasant and I really appreciate that! Even though correspondence has been through email only, it has been very timely, professional and cheerful! Great experience so far :)