Customer Reviews

Would have been GREAT but things took a little too long in mockup phase which caused this order to miss the presentation deadline. Logo sizing was incorrectly stated a few times on orders (understandable we switched logo sizes a few times but still, quality control-wise these incorrect logo sizes should have been caught before the order was sent to me for approval), on one occasion mockup designer was using an old art file (we submitted a revised art file based on phone conversation with account rep re: print thresholds and detail loss) which led to low quality detailing in the mockup (another quality control issue), and finally we had a communication blackout due to email glitch that cost us a few days. Overall, we are going to miss the presentation day by 7 days.

Joey has been great! We have a bit of a unique situation and as we are working through things on our end Joey has been super responsive and quick to help us come up with creative solutions.

responsive and knowledgeable and friendly.

Joey always helps us out! Thanks again!

Everyone on your team did great and was available in a timely manner, which is awesome! When I wanted to order 3 samples of shirts, they got here so quick (2 to 3 days) I was amazed! I want to fully support Real Thread business and I hate asking for discounts, but a concern is the pricing, because the cost (after shipping) is coming out to $17.09 per shirt, which is higher than I was anticipating to make a profit when reselling to retailers/dispensaries & smoke shops. I know these are my first few designs and orders, but I am hoping in the future we can talk about how I can get my costs down per shirt somehow. Thanks Dru & the Real Thread team!

Melanie was awesome! Helpful, enthusiastic and patient. Many thanks

ROb is great

Team was able to put something together super quickly that was exactly what I was looking for. Response time was quick and helpful. I cannot recommend Real Thread enough!