Customer Reviews

I love that I don't have to chase down your team. I Love the drip followup formula you have during and after every order. I always am overworked and I love all the little reminders that don't feel pushy. I have felt kinda bad for not using a texas-based or Houston company for our shirts, but I just can not walk away from y'all's team. I love that I don't have to worry about who has my account. Everyone seems to have the same great attentive help. Love Real Thread!!!!!

It's always easy to get my questions answered and orders placed.

Joey was very patient with us through the process. He offered good insight on things to consider not just for now, but the future regarding what we would like to accomplish. He moved at our pace and made himself available around our hectic schedule. He did a good job.

Loved Liv!

Very quick to respond and solve any issues that may arise

Very Responsive, knowledgeable, informational, willingness to help

On my first couple of orders I was working with Melanie and then I was transferred to Rob. Both of them have given an exceptional customer service and have been helping me a lot with the order process. I did have an issue with some hem tags I ordered that, honestly, came out terribly wrong! I ended up rejecting them and Rob helped me out getting a refund very quickly and also giving me a discount for my next order, which I already used. Even though this was taken care of really well, I was so looking forward to getting my tees with the hem tags feature and waited a whole month only to see how it didn't work. Overall I've had a great experience so far and will continue creating my t-shirts with Real Thread.

Everyone who I reached out to was very very helpful. Very patient and friendly. I have no complaints. Looks like you have a team full of people that rock! :)