Customer Reviews

Before ordering the product, I reached out to your customer service team through the chat feature on the website. They were very informative and responded within the 10 minute estimated time frame. Upon completing me requests, I reached a proof for approval. After a couple of back and forth emails, we finally were able to find a design that we liked. Only suggestion for improvement, update your design section on the website to where you can rotate an image or logo.

Working with Rob was great, and because of his great service we will certainly work with Real Thread in the future. Rob answered all of my questions and gave me advice on how to get our artwork to show up better on the shirts. He also helped me over the phone with an issue submitting payment. A+ customer service! Thanks Rob! It was also VERY nice to get to speak with the person I had been working with when I called, as opposed to having to leave a voicemail. I am very satisfied with my experience. Thank you!!

The fact that you have saved all my past order made it extremely easy to reorder!

Liv is amazing and takes the initative which I love. She needs a raise. She reached out to our Board President and was connected with me. As a result, she got 2 accounts outta me :) Plus a fulfillment account. She's highly communicative and takes guess work out it for me. I'm super busy and she makes it easy for me to work with her. She's awesome!

Appreciate the help and effective communication

You were timely in getting back to me and you helped me without any complaints about changing the order. That was a very big help.