Customer Reviews

He was very quick to respond and was always happy to answer my (many) questions. I am very impressed with your customer service!

I always look forward to ordering with Real thread, the customer service is top notch, the sales personalities are friendly, extremely helpful, and their personality always puts a smile on my face. Huge shout out to Melanie and Joey!

I was talking with three different people about an order I was placing, not knowing who my Dedicated account manager was. Once learning who the right person was I should be talking to he didn’t seem to know the other discussions I’ve had, particularly that we had a fulfillment agreement in place or the nature of our business and large, ongoing orders we would be placing.

Very quick response time, answered all questions clearly and was eager to help me through my first order. Thanks Liv!

Communication and service was great!

Rob took over this deal a few days ago and has been quick to respond and very helpful.