Customer Reviews

Joey has always been very prompt in answering any questions I have and not just answering them, but making me feel like a priority at the same time. — I don't order a lot, but I feel like a number one customer every time! Keep up the great work.

Knowledgeable, "positive" voice on the phone, and quick to provide answers to changes I was looking to make.

Rob has always been amazing to work with.

After submitting my order, I was informed that Real Thread may not have the inventory to fulfill my order (in time). And this is a concern.

Personal contact in helping navigate the website

Helpful & got the order done quickly

Joey is always extremely helpful. I really appreciate your wonderful customer service!

We had a LOT of changes and he worked diligently to make sure we got what we wanted.

I've never had a bad experience with the real thread team, and having an account manager who I can reach out to at any time has made the process even easier. 10/10. Gold star.