Customer Reviews

Only awkward moment was getting a second automated email after having had ( what I think was a human to human email exchange) returned to the website to re-start an order. It felt obviously botish and therefore insincere -- I have appreciated the communications from account reps and their tone.

Always a wonderful experience working with Real Thread. The care, attention to detail, and quick responses to my emails is why I'll always come back to Real thread for all my future orders.

Everything from the first conversation with our account manager Bre Edgley down to delivery time. was just exceptional.

Great customer service...always very friendly and helpful.

Melanie and Joey were awesome to work with! I had several different questions and they answered each one of them and made sure everything was clearly laid out and were extremely patient with me but also joyful, professional, and easy to talk to. Thank you so much!

THANK YOU AND I ALWAYS ENJOY WORKING WITH JOEY.

Joey was extremely helpful in making the decisions and was very quick to respond.