Rob has been super responsive and has great expertise in guiding this project, thanks!

Rob did a fantastic job answering all my questions and was not bothered by my revisions. :-)

Rob was great the entire ordering process.

Working with real thread so far has been amazing and Joey couldn’t be more helpful.

Everything runs smoothly whenever I order from you. Our employees and customers love the quality of the shirts too.

Joey is beyond patient and his customer service is what made me go with your company.

Very quick and easy to reorder and reasonable expected turnaround time to receive items.

The team has been great. Extremely helpful through the entire process.

Joay was very quick and easy to communicate with.

Super fast response and very friendly!

Joey was great to work with and provided clear direction throughout the process.

joey rocks

The team was efficient and helpful when we had a quick turn around time. When a t-shirt color showed differently on a proof than on the site we chose the shirt from, they quickly helped us switch to a different shirt that met our other parameters but had a better color for our brand. We appreciate all the quick responses that helped keep our project on our preferred timeline.

Quick and prompt response.

Rob was super attentive, detailed, and made the process a lot easier than I thought it would be!

Very fast response time and great work.

Joey rocks

When I had question, I was also responded to promptly and clearly. Excellent experience!

Rob did a wonderful job of responding in a timely manner to any and every question I had. Thanks.

Joey was so professional and really responsive, a delight to work with!

Answered everything clearly and quickly

Helpful, easy to communicate with, got everything done that I asked in timely manner. Thanks!

Always a positive experience with Real Thread.

Very helpful. My only complaint isn't about the account manager, but about there is not sufficient stock in the styles we wanted (combo of holidays/covid/+++ sizes)...

Everyone was really helpful and clear throughout the experience.

Rob was personable, helpful, and always quick to respond with info even with our company's track record of delays and scope changes on our t-shirt printing ventures. I love the real, human feel of interacting with Realthread people. Thanks :)

Really appreciate the responsiveness and quick, friendly communication.

super helpful and kind!

The process is simple and I respect and enjoy that!

Rob fixed the proof issue. He was excellent.

Your team was very responsive and answered all my questions thoroughly

The team I've worked with so far rocks!

Joey was quick to respond, easy to find, and had very logical and helpful solutions for me with issues I had with the website and did not make me jump through technical hoops to get my job done. The website, however, needs a lot of work for customers to interact well with you. But, I so appreciated the great handling I got from a person, Joey.

Everything I needed changed or updated was done so in a timely matter. Quick and easy. Always a pleasant experience.

Your team was informed and quick to respond.

Joey was amazing! I was pretty demanding throughout the process - I requested multiple designs, asked a bajillion questions - and he addressed them all in a timely and professional manner. He made it very easy to go through this process and order our items! Will definitely keep y'all in mind for any future needs.

Love this VIP type of 1:1 services!!

Tiff was great at communicating and getting back to me promptly. She was also very accommodating with our revisions...a great experience overall!

I received quick and prompt responses.

Team was very responsive to our specific questions. Especially related to sensitive time lines.

The lady who helped, Tiff, was super helpful. Only downside is your website wouldn’t let me order it online I had to send ever via email to Tiff but she did an awesome job

Joey was great! Timely responses, answered all my questions, and made my experience with RealThread a great one!

Joey has been super helpful and responsive through all of our requests!

Responsiveness

Great and prompt response.

Quick feedback and responses, and designers worked around issues we had with other systems.

quick response, willingness to help with shirt adjustments

Very helpful!

Put simply! Max, and Rob have been there thru-out this whole jouney, as I build this digital imaging company.

Rob is so helpful and makes the ordering process really easy.

Liv was great responding back and forth. Also like not having to give my credit card info until I saw the proof. The only hiccup was putting in the unique sizes I wanted. Finally figured out I need to put 0's in the space where I wanted nothing. It kept auto-filling unit I put in 0's

Quick responses. Friendly. Design is exactly what I wanted!

Rob is great! And fast at responding to questions.

He was very quick to respond and was always happy to answer my (many) questions. I am very impressed with your customer service!

I always look forward to ordering with Real thread, the customer service is top notch, the sales personalities are friendly, extremely helpful, and their personality always puts a smile on my face. Huge shout out to Melanie and Joey!

Very quick response time, answered all questions clearly and was eager to help me through my first order. Thanks Liv!

Dru is always so quick to respond and helpful through the whole ordering process. Couldn't ask for a better experience. Thanks!!

Speed of communication was awesome!

The experience with our account manager was great on a personal level. The only issue was the approval email got shared with several team members that no longer work with us, but the issue has since been resolved.

Fast Courteous and exceptional service. Very pleased. Thank you so much.

Rob is great! So kind. Highly communicative. It’s a pleasure to work with him!

super responsive, friendly and helpful!

Joey was great! Professional and understanding the entire time, even when I felt I was becoming annoying with the back and fourth. Thanks so much Joey!

Excellent overall service with very timely responses. Very much appreciated.

My interactions continue to be seamless as i progress my business. I feel as i am still looked after a valued customer not just a number.

Liv was very attentive to our changing needs. I found the whole process very accommodating.

I asked Melanie a lot of questions and she replied fairly quickly.

I've worked with real thread before, at previous jobs and on numerous projects. Huge two thumbs up on responsiveness, communication style, turn-around time for products, and especially quality. I recommend you guys every chance I get. Thanks!

quick response, accurate

Rob has managed making our end-of-year shirts the last 2 years. He has been helpful and timely. I appreciate his effor and dilligence.

Fast and efficient service.

All the team members are responsive and helpful.

Joey has been wonderful to work with. He is great at communicating and helping me with my needs on this project.

Rob and Joey were excellent and making sure my questions were answered even when Rob had to be out of the office. Very pleased

Joey is an amazing communicator, as well as a timely one. The entire process is always phenomenal! Thank you. Ps. I'm really hoping you all offer PoD (print on demand) in the NEAR future 🙏🏽

Easy to work with!

Liv is amazing. She was on-top of her game and made sure that anything we needed was covered and taken care of. I feel confident in the end result because of how she took care of us.

Always quick response!

Liv has been so helpful since I placed the order! She responds quickly and has such enthusiasm

He was helpful and prompt as always.

You guys are amazing! Thankful to be able to work with you all!

Joey was exceptional! He helped me redesign our shirt to fit kids' sizes, found 4x shirts for me when I couldn't seem to access them from the main site and worked with speed and excellence. He's very friendly too! Joey made my ordering process a breeze.

Rob was very knowledgeable and quick on his feet to answer all the questions I had. His turn around for my mock ups were very quick. I’m really happy with the final project he presented to me.

Everything about the experience was quick and painless

Rob is quick to respond and very helpful straightforward! Really appreciate the service. The process to reorder is simple to go threw with not complications!

We send Rob a complicated order with a bunch of addresses and requests. He always helps me happily. 10/10.

Very helpful and flexible

Great service. Prompt response times. Wonderful attitude from everyone. The only thing that would have made the experience exceptional would be free shipping or a discount on shipping after placing such a large order. Looking forward to seeing the masks! Thank you!

Quick response and follow through. Super patience and willing to help.

I've never had a bad experience with real thread. Proofs and always turned around quickly. Any adjustments that are needed are always handled just as quickly and with a good attitude... a rarity in this business. And, of course, the final product is just better than what I've gotten from other places.

Joey has been crazy patient with me and found me more options to get my shirts exactly how I imagine them. Thank you for an awesome experience. And someone buy Joey a latte!

I appreciate the communication with employees at real thread. They are both competent and kind.

The experience has been wonderful.

Y'all are the best. We actually had a couple of rounds of revisions that I felt bad about, but the team never waivered (even though I'm sure it was annoying). :)

Easy to use site, excellent support and service.

Good introduction email

Very friendly and fast.

Liv is responsive and easy to work with

Joey was very helpful and patient enough to answer all questions and accommodate all changes.

The accountant manager was very patient and made everything clear.