Customer Reviews

Shirts are what we do, you are why we do it.

Yes, we print t-shirts, but there's a bit more to it than that. Beyond delivering great shirts, we're here to deliver the most delightful customer experience in the world. Don't just take our word for it, read what real customers have to say.
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4.79 / 5.0
(2,959 reviews)
Reviews

Customer Service

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4.92 / 5.0
from 368 reviews
Arden G.
|
Winter Garden, FL
5
July 19, 2019 18:09
I could not be more pleased with the level of service that I have received! My idea for the shirts was a last minute idea and after quick research I thought it was going to be too quick of a turnaround with a minimum order. Real Thread exceeded my expectations! Rob was so helpful with the details and such a nice person. Thank you very much.
Sean K.
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Orlando, FL
5
July 19, 2019 15:26
Sarah was very receptive to all ideas, quick to respond, and very friendly!
PJ S.
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Miami, FL
5
July 19, 2019 13:58
Mo has been outstanding to work with. His service is exceptional! I’m huge on customer service and as long as Mo is with Real Thread you will have our business. I would not hesitate to recommend your company. Largely in due to Mo’s exceptional responsiveness! Keep up then exceptional work!
Matt M.
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Garland, TX
5
July 18, 2019 16:11
There was a discrepancy between the shipping dates displayed during order and those displayed during the mockup approval. Rob was able to clear up the confusion (twice) and make sure we would have our shirts at the original date we thought we would! This is the fifth order we've placed from you guys and I refer y'all to everyone who asks!
Nichole C.
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Manalapan, NJ
5
July 17, 2019 16:20
He quickly follows through with everything and addressed issues immediately. Pleasure to work with!
Sarah P.
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San Luis Obispo, CA
5
July 17, 2019 15:58
We love working with Real Thread! Your account managers are always quick to respond and help whenever we need it. Rob was a great help this time around, especially in explaining the details of printing a more intricate design. Thanks for all you do and keep up the great work!
Austin W.
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San Francisco, CA
5
July 17, 2019 13:35
Very helpful team that answered any and all questions.
Sarah L.
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Biloxi, MS
5
July 16, 2019 14:10
Very responsive and helpful.
Anna F.
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Providence, RI
5
July 16, 2019 13:43
Joey was great to work with. Excellent communication.
Casey R.
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Newton, NJ
4
July 15, 2019 11:23
The pricing on the original quote was wrong. He fixed it right away, but it was a little inconvenient. Glad he fixed it and everything else was great!
Reviews

Products

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4.79 / 5.0
from 125 reviews
Jamie G.
|
Cumming, GA
5
June 1, 2019
Super soft and durable
I have ordered a couple hundred shirts from Real Thread over the years for my company, Remedy Films. We love the Bella Canvas shirts. We have had tanks, v-necks and crew neck and all the shirts have been super soft and durable. Highly recommend these to anyone.
Tashai L.
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Monona, WI
5
June 1, 2019
Great service
Nice soft shirt, good colors. Friendly staff.
Pat S.
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Woodbridge, VA
5
June 1, 2019
Soft means soft
We order the The soft t shirts and like them so much we are now selling them in our business. Customers love them. We are Carwash and sell them At our cost which is free advertising obviously. Orders are simple and fast to get to us.
Eliad K.
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Boston, MA
5
June 1, 2019
Great quality fabric
These shirts are soft, and so so comfortable. We get lots of compliments on how nice they are.
Aziz A.
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Springfield Gardens, NY
4
June 1, 2019
Love it, but..
It’s super soft and people love it. However what I don’t like is that the print gets washed off easily and sometimes the t shirt itself gets fuzzy after a few washes.
Jordan H.
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Mill Creek, WA
5
June 1, 2019
Love the quality of the shirt, but...
The shirt was awesome. It feels great and fits pretty good. The shirts fit pretty good, they were running a little on the small side. I really do love Real Thread and your customer service.
Courtney B.
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Winter Park, FL
5
June 1, 2019
Softest print!
We love how Real Thread brought our design to life for our 4R 10 Year Anniversary shirts. The shirt is so soft and the print feels great on the shirt. The colors pop!
Matthew T.
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West Point, GA
5
June 1, 2019
Sold for Life
Everyone who gets a t-shirt from us loves the look and fit of them. We'll use you guys for life.
Allie F.
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Larkspur, CA
5
June 1, 2019
The perfect t-shirt.
I can’t tell you how many compliments we get on this shirt! The weight, the feel, the fit, the color, our clients absolutely love them! Men, women, kids, it’s everyone’s perfect t-shirt.
KatyAnn C.
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Winter Park, FL
5
June 1, 2019
Comfort & Style
I have been purchasing from Real Thread for years. I often purchase the same shirt for different events (with different designs), but I've tried several over the years. I love how soft this specific shirt is, and that the sizing is true to size (which is incredibly important when buying in bulk for a number of people). Something that I really appreciate is how these shirts hold up over time. I still have one of these shirts that I purchased 2 years ago that I wear 3-4 times a month. It's been through MANY washes and the shirt and design are still in great condition! The quality of this shirt, along with Real Thread's amazing customer care and accounts team, is why I continue to do business with them.
Reviews

Company

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4.76 / 5.0
from 2,353 reviews
Eric B.
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Pittsburgh, PA
5
July 18, 2019
Great customer service; personalized attention your order; and quality results you can depend on! Lightning turnaround is awesome!
Piper P.
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Mount Vernon, WA
5
July 17, 2019
Awesome customer service! Arrived when needed!
Kenna C.
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Chesapeake, VA
5
July 11, 2019
Excellent, friendly customer service and a great website!
Michele M.
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Atlanta, GA
5
July 8, 2019
Great shirts, great designs, great people work for the company!
Kevin S.
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Indianapolis, IN
5
July 8, 2019
Great quality and customer service. Love how you can check on the status of the order at any time by clicking on a link.
Sergio R.
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Union, NJ
5
July 1, 2019
SUPER!!
Aaron B.
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Arcadia, MO
5
June 29, 2019
Great product.
David J.
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Charlotte, NC
5
June 26, 2019
Customer service was incredible! Website is amazing and beautifully designed for easy updates on orders. Everything was clearly laid out with my order and all the T-shirt’s arrived exactly how they were planned and all was accounted for!
Darryl R.
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Sanford, ME
5
June 20, 2019
You guys are the absolute best! I don't think I've ever worked with a company that is as much of a pleasure to work with as you guys.
Carl B.
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Zurich, Zurich
4
June 19, 2019
Reliable, good service, nice result.