Customer Reviews

Shirts are what we do, you are why we do it.

Yes, we print t-shirts, but there's a bit more to it than that. Beyond delivering great shirts, we're here to deliver the most delightful customer experience in the world. Don't just take our word for it, read what real customers have to say.
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4.81 / 5.0
(4,355 reviews)
Reviews

Customer Service

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4.93 / 5.0
from 1,229 reviews
Customer Service Reviews
5
5
Awesome account manager Gaby! Quick replies and easy to work with.
Customer Service Reviews
5
5
Very helpful and responsive.
Customer Service Reviews
5
5
This team is very helpful, efficient, and QUICK to respond! I have worked with them multiple times and will continue to support this business.
Customer Service Reviews
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4
I tried to order a couple times but the website would tell me that there was an error and wouldn't let it be processed. (Perhaps because the t-shirt lines were not available even though they show as available on your website?) That was very annoying. On a positive note I will say that the team was very helpful and stepped in and helped out once I contacted them about it...
Customer Service Reviews
5
5
Quick response and so helpful! Can’t wait to get my product. Thank you!
Customer Service Reviews
5
5
Emily is so patient and helpful!
Customer Service Reviews
5
5
responsive and thorough in communications
Customer Service Reviews
5
5
Joey is terrific! He's always quick to respond and eager to help answer any questions I might have about the process. He has been a GEM!
Customer Service Reviews
5
5
As always, the customer support was excellent. I had some tweaks I wanted to make and we were able to find the shirt and print style I desired and made it all work! Looking forward to seeing the finished product!
Customer Service Reviews
5
5
Joey's the best!!
Reviews

Products

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4.81 / 5.0
from 349 reviews
Product Reviews
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5
best shirts ever!
Our Pina Hoplada shirts are the most popular shirt we sell. They are sooooo comfortable, literally the softest tshirts ever. Perfect fit, amazing color, and great quality. Would 100% recommend Real Thread to anyone looking for quality custom tshirts!
Product Reviews
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Great product, very soft
It’s a great product one of my favorite shirts to wear
Product Reviews
5
5
Extremely happy with these products
These shirts fit and feel great while having great color and appearance. Our people love them!
Product Reviews
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Affordable quality
For shirts on a budget, this cheaper NLA alternative still provides great quality. Still comfy and great colors!
Product Reviews
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Great, soft shirt!
Everyone loves these lightweight, soft shirts! They’re on the long side, but lots of great feedback on that, too!
Product Reviews
5
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A+
Love that you only gave use quality approved shirts and refunded us for the rest. Great talking with Joey!
Product Reviews
5
5
Fast turn around, beautiful profuct
Fast turn around, absolutely wonderful customer service, and a beautiful product! Will absolutely be putting in another order soon!
Product Reviews
5
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The absolute best!
Real Thread is the absolute best! They were so helpful with my order, as this was the first time I was ordering with them, and were so patient with me. Masks came out great! Our logo popped and print was super clean.
Product Reviews
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That you always find great substitutes when items are OOS
Good quality, if something doesnt come out to our standards you are willing to redo to get it right
Product Reviews
5
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great quality and quick turn around!
Everything was absolutely perfect
Reviews

Company

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4.77 / 5.0
from 2,513 reviews
Company Reviews
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Submitted our order. Then learned of: - Items out of stock. - items that now have minimum lots. - colors not available. This is NOT a well run business.
Company Reviews
5
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Great customer service, communication, quality!
Company Reviews
5
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Great product and company culture!
Company Reviews
5
5
The print quality was great. And the customer service was great as well.
Company Reviews
5
5
Best customer service and high quality products.
Company Reviews
5
5
Great socks! Great service!
Company Reviews
5
5
The customer service was absolutely outstanding; higher than a 10! The quality of the shirts is something people rave about. The shipping is fast and reliable, and the pricing is great!
Company Reviews
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Just never.
Company Reviews
5
5
Working with Real Thread was great! Customer service was excellent and the product was better than expected.
Company Reviews
5
5
Looooove my shirts!! Great quality, great customer service, and cute fit!