Frequently Asked Questions
- How is my price determined?
- Can I get my order sooner?
- If I place a reorder, do I have to submit all of my art again?
- What file format should I submit my design in?
- Can I order a sample of the garment before placing a full production run?
- Do orders have a per size minimum?
- What is your minimum order quantity?
- How long is turnaround time?
- Can I order different color shirts or different style shirts with my order?
- Do you offer any specialty inks such as Foil, Metallic, Glow, Neons?
- Can you discharge print on Tri-blends and 50/50 blends?
- Can you print over seams?
- What is the difference between CMYK (Four Color Process) and Simulated Process?
- Why do Kelly Green, Royal Blue and Red shirts often discharge poorly?
- Can you match a custom Pantone color?
- When is the right time to use an All-Over print vs. Cut-n-Sew?
- When printing Oversize or Jumbo, should I expect my design to be distorted on the smaller sizes and would it be best to split my order into different screen sizes?
- Can you use your All-Over screen on sweatshirts?
- Can you print with water based or discharge inks?
- What is a basic fit tee?
- Can I supply my own t-shirts?
- Can I order shirts that are not offered on your site?
- What is a fashion fit tee?
- How will my shirts ship?
- Can you deliver my shirts if I am local?
- Can I come pick up my shirts?
- Can you ship internationally?
- Will I get a tracking number when my order ships?
- How much do I have to pay to get started?
- What is the 3% under allowance policy and how does it affect the final invoice quantity?
- How do I go about making payment for my order?
Rather speak to Senny?
Give us a call anytime between 8am – 8pm EST M–F, 10am – 4pm EST Sat & Sun.