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Customer Reviews

Company

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4.76 / 5.0
(2,373 reviews)
Company Review
5
5
Great customer service!
Company Review
5
5
Great feeling all around!
Company Review
5
5
Great quality, great custom features, great people.
Company Review
5
5
Great quality, customer service, & fast turnaround!
Company Review
5
5
The customer service is phenomenal. The products are well made and super soft. Real Thread is my new preferred vendor for branded wear.
Company Review
5
5
I have already made a referral!
Company Review
5
5
Real Thread always delivers excellent print quality and the friendliest customer service around.
Company Review
5
5
Great customer service and excellent quality of printing.
Company Review
5
5
You've been great to work with and the tshirts are fantastic.
Company Review
5
5
Only one experience with Real Thread so far. Need to have consistency to earn a 10.
Company Review
5
5
Great product, excellent service.
Company Review
5
5
Loved the customer service.
Company Review
5
5
They have fantastic customer service and the quality of the printing and the clothing is great. But ordering to Canadian addresses is kind of difficult.
Company Review
5
5
Joey was great, the process was really simple, and the shirts are awesome. Thanks!
Company Review
5
5
Ordering process was helpful & communicative! It was wonderful working with Joey to get our order exactly right and everything looked great!
Company Review
5
5
Great order - great service
Company Review
5
5
Product is great. Review/tracking interface is great. Service is responsive.
Company Review
5
5
Good quality products, great communication thru the whole process and excellent customer service!
Company Review
5
5
Soft shirts and GREAT customer service. Like, the best.
Company Review
5
5
Fantastic service and quality!
Company Review
5
5
Quick, effective and quality!
Company Review
5
5
Thank you so much! The followup from my t-shirt rep was great. So easy to work with!
Company Review
5
5
Great customer service, amazing quality, and quick delivery! Great company to work with!
Company Review
5
5
Just awesome
Company Review
5
5
It was great working with Real Thread. The communication was spot on and even though I asked for multiple small changes, Rob listened to them all and provided what I asked for even though sometimes it was very vague. I would definitely recommend Real Thread as they were recommended to us, because the material was nice, the shirts came out really nicely and respected and met our quick turnaround as well.
Company Review
5
5
The quality of the shirts was fantastic. So much better than any other business apparel we’ve tried. The customer service was beyond personal and attentive. I wouldn’t order from anyone else.
Company Review
5
5
Great customer service and great products.
Company Review
5
5
I have been very pleased with every aspect of doing business with real thread
Company Review
5
5
Great platform, easy to order, great service and support. And great quality t-shirts.
Company Review
5
5
The sweatshirts we ordered were high quality and the customer service was wonderful.
Company Review
5
5
Knowledgeable and friendly employees (yay Rob)! Prompt and accurate orders (yay Rob)!
Company Review
5
5
The t-shirts were way soft, looked exactly like the mock up, and I had great customer service.
Company Review
5
5
Cierra was great as was the finished product
Company Review
5
5
Because you’re the best in the business!
Company Review
5
5
Excellent customer service! Went way above and beyond for us.
Company Review
5
5
The team at Real Thread are friendly, responsive, and extremely helpful. We look forward to working with them every year!
Company Review
5
5
Great service and great quality!
Company Review
4
4
Super easy to work with. Great costumer services. Better color options than most companies I have checked out. And again, great costumer services.
Company Review
5
5
Very good quality shirts and excellent customer service
Company Review
5
5
Unbelievable speed, quality, and customer service.
Company Review
5
5
Fantastic customer service. Shirt quality is great also.
Company Review
5
5
Quality of tee shirt plus really great customer service.
Company Review
5
5
I went on a long journey of trying to find the right shirt that was both eco friendly and comfortable. I emailed real thread awhile back trying to get more on their eco friendly options. I had the pleasure of speaking to Rob via email for several weeks. I cannot say this enough but Rob was a HUGE help through the whole process. I told him I was interested in a company called recover brands who offer great quality eco friendly shirts. Because of him and the rest of the real thread team, I was able to get my shirts from the company I wanted and with my design on it. The print on the shirt came out great. It’s soft and comfortable and good for people who like to workout too. The only thing I will say is in regards to the size. Most times I wear a men’s medium and they fit good. Not too tight, not too loose. However, this medium was a little snug. I don’t mind wearing tight shirts, but for someone not looking for a fitted shirt, I suggest ordering one size up from what you normally wear. I also ordered a large and that fit me well. It was a little bigger and longer, but the shirts are made of 50% up cycled cotton and 50% recycled polyester. Overall, the shirts are awesome and working with real thread was an absolute pleasure.
Company Review
5
5
Staff is amazing. Very quick responses, extremely friendly. I LOVE Sarah! Make her the President of Real Thread!!
Company Review
5
5
Love your customer service!
Company Review
5
5
I keep coming back to real thread because the customer service. Its exceptional. Also because I love the soft shirts.
Company Review
5
5
They were very responsive and were willing to do whatever to get me the best product!
Company Review
5
5
Excellent customer service and great quality tshirts!
Company Review
5
5
Great customer service!
Company Review
5
5
Shirts are great. Customer service is stellar. Great job.
Company Review
5
5
Great customer service, quick turn around, and great quality shirts.
Company Review
4
4
Good pricing. Fairly good customer service. Would have liked more information about price point breaks especially as a return customer.
Company Review
5
5
People I spoke with at Real Thread were helpful and knowledgable. The pricing and turn-around time was very good. The final product turned out great!
Company Review
5
5
Great customer service; personalized attention your order; and quality results you can depend on! Lightning turnaround is awesome!
Company Review
5
5
Awesome customer service! Arrived when needed!
Company Review
5
5
Excellent, friendly customer service and a great website!
Company Review
5
5
Great shirts, great designs, great people work for the company!
Company Review
5
5
Great quality and customer service. Love how you can check on the status of the order at any time by clicking on a link.
Company Review
5
5
SUPER!!
Company Review
5
5
Great product.
Company Review
5
5
Customer service was incredible! Website is amazing and beautifully designed for easy updates on orders. Everything was clearly laid out with my order and all the T-shirt’s arrived exactly how they were planned and all was accounted for!
Company Review
5
5
You guys are the absolute best! I don't think I've ever worked with a company that is as much of a pleasure to work with as you guys.
Company Review
4
4
Reliable, good service, nice result.
Company Review
5
5
Great service and I love the free shirt they sent me too :)
Company Review
5
5
customer service is incredible!
Company Review
5
5
Get sales team and great quality.
Company Review
5
5
I'm a lead product designer at YouTube, and I can't say enough how impressed I am with RealThread quality, customer service and support. I've been utilizing RT for several years for both personal and business related T Shirt designs, and am always delighted with the result.
Company Review
5
5
Great service, Good product, Bad Website.The website is very beautiful but is very buggy. I had to try 15 times before being able to complete the transaction, and the cart was constantly broken. The good things is the service saved the experience. Cierra was super helpful and proactive. A+
Company Review
5
5
Ease of ordering; Responsive representative; Great tshirt/final product
Company Review
5
5
Great service, Good product, Bad Website.The website is very beautiful but is very buggy. I had to try 15 times before being able to complete the transaction, and the cart was constantly broken. The good things is the service saved the experience. Cierra was super helpful and proactive. A+
Company Review
5
5
Was very happy with the entire process and product. Mo was my account manager, and great from start to finish. I have already recommended RT to another company.
Company Review
5
5
Are you freakin' kidding me? Ordered 5 shirt designs recently, in a multitude of colors and with some tricky branding designs - and the printing came out flawless. Superb customer service too, very responsive and the nicest people from here to Timbuktu. Will order again. And again. HUGE THANKS REALTHREADERS <3
Company Review
5
5
Such good customer service. I felt so cared for. Amazing prices. And they ship to Canada wooohooo. And the quality of the garments is impeccable.
Company Review
5
5
Quality of work and customer service
Company Review
5
5
We are very happy with the shirts that we ordered, and the design process was great. Your staff was excellent in assisting me to place the order, Thank You!
Company Review
5
5
Quality of work and customer service
Company Review
5
5
We are very happy with the shirts that we ordered, and the design process was great. Your staff was excellent in assisting me to place the order, Thank You!
Company Review
5
5
Very helpful and quick responses from Joey!
Company Review
5
5
The only t-shirt I have ever worn that gets better with every wash : )
Company Review
5
5
Excellent customer service that was friendly and timely in their responses, and fantastic shirt and print quality
Company Review
5
5
Superb customer service from Cierra and great quality product. You have won a loyal customer.
Company Review
5
5
Ordering was easy! They took care of everything and you can’t beat their prices!
Company Review
5
5
They were very cooperative. Respectful. Payed very close attention to detail. Very communicative. Overall affordable, could be more! But we enjoyed what we got. Joey was a friendly face who always followed up. Overall, great experience.
Company Review
5
5
Easy to work with you all and great quality!
Company Review
4
4
It took longer than I would've liked to get my product, but otherwise, it was great. Customer service was awesome, turned out beautifully.
Company Review
5
5
The shirts are incredibly soft and the ink is soft too! Love the packaging... love the print.
Company Review
5
5
Shirts are super soft. I thought the color we chose (storm) wasn't terribly accurate. It has more purple in real life than it has in the pictures. Also the printing and shipping time was ~2 weeks, which seems unnecessarily long.
Company Review
5
5
I love working with Real Thread!
Company Review
5
5
Everything turned out great! The shopping, approval and shipping experience was easy and above expectation.
Company Review
5
5
Customer service off the charts (thanks Rob!) and printing was great. Interface to provide designs is top notch. I am very pleased that we switched to Real Thread.
Company Review
5
5
Great shirts and account guy Rob rocks!
Company Review
5
5
We've had nothing but great experiences ordering with Real Thread! They always help us get flawless prints on super-soft shirts within our deadline. People are always asking us if they can get a t-shirt because they turn out so great every time, and they really love the tonal prints which are a unique feature. I also love the chat support for quick assistance no matter what my question is.
Company Review
5
5
Exceptional product and good customer service.
Company Review
5
5
Great product, Great service, great pricing
Company Review
5
5
Very comfortable and quality product. Design was perfectly placed into all sizes and I couldn’t be happier! -Six Five Audio
Company Review
5
5
Real Thread is always great to work with. They have a great selection of products and I love that you can also work with other apparel retailers if they don't have what you want.
Company Review
5
5
Top to bottom, all around, fantastic service. Not the cheapest, but as with most things you get what you pay for...and so far, I'm thrilled with what I've received.
Company Review
5
5
excellent service, good quality, fast delivery and fair pricing.
Company Review
5
5
Customer service and follow-through are superb! Mo Ansari is great!
Company Review
5
5
Such excellent communication. Every question and concern answered! Haven't seen the shirts yet but they have been delivered (early!)